In The Boardroom With...
Mr. Faiyaz Shahpurwala
SVP, Emerging Solutions and Advanced Services
Cisco India Site Leader
SecurityStockWatch.com: Hi, Faiyaz, thank you for being
with us today. First, please tell us a little about yourself.
Faiyaz Shahpurwala: I am a senior vice president responsible
for Ciscos Emerging Solutions portfolio, advanced services and India
site strategy. I have been a part of the senior leadership team at Cisco
for 19 years, having joined the company in 1992. I was a founding member
of the Advanced Services team and subsequently held many senior leadership
roles. In 2001, I left Cisco to become a key executive at Andiamo Networks,
a startup company manufacturing intelligent storage switching products.
Andiamo was later acquired by Cisco. Subsequently, I built and co-led Ciscos
billion-dollar Advanced Services enterprise business. I also pioneered the
data center networking practice and led the worldwide technology practices
for OSS, infrastructure, and security and invented NatKit, a remote network
monitoring tool for which I hold a patent.
In my current role, I spend a lot of my time creating and leading the
charter for the Emerging Solutions Group. My team oversees a portfolio
of solution practices that primarily focus on the areas of health care,
education, physical safety and security, and energy, among others. My
team brings deep technical expertise, globalization models, services innovation,
and delivery excellence to serve customers with Cisco solutions and advanced
SecurityStockWatch.com: We heard about the recent shift
in strategy for the Cisco physical security business from being product-led
to solution-led. Please tell us more about it.
Faiyaz Shahpurwala: The Cisco
physical security business went through a major transition to align
Cisco strengths with market opportunities and customer requirements. The
teams have come together to evolve and transform the physical security
experience in verticals such as urban security, energy, health care, and
border security. The evolved strategy brings to our customers and partners
a combination of Cisco core networking, data center, video and collaboration
products along with emerging physical security products and services.
This is further integrated with ecosystem partners' products and third-party
Cisco doesn't just supply individual physical security products for our
partners to integrate. We are invested in improving the capabilities and
reducing the risk for those systems integrators as they take on large,
multitechnology projects. Cisco has a new solution architecture team that
is designing and testing integrated solutions. This involves combining
products from Cisco and our partners to address the safety and security
incident-management lifecycle. The team is developing modular, scalable
and reusable building blocks. These include surveillance-ready network
designs for both distributed and centralized environments. Other building
blocks include compute and storage platforms where physical security applications
run on the
Cisco Unified Computing System with external storage. Then there are
command-center solutions that combine video surveillance, access control,
and emergency communication and collaboration integrated through physical
security information manager (PSIM) applications.
The sales and services teams have also evolved their approach to provide
our system integrator partners with the presales and post-sales services
needed to help them incorporate the new Cisco architectures into their
offerings and programs.
A lot of small companies and startups specialize in physical safety and security solutions
--- which is great. But that does not solve the
issue of fragmentation, disparate systems and different protocols in the
space. Cisco comes to the market with expertise in cloud and data center,
video, collaboration, and more. We are able to provide the technology
and the network-based platform that allows a lot of specialty products
to converge together and interoperate intelligently. No other company
can do that!
SecurityStockWatch.com: You mentioned urban security.
What initiatives is Cisco undertaking in that area?
Faiyaz Shahpurwala: We realize that community leaders are
pressed for answers to overcrowding, pollution, budget and resource constraints,
inadequate infrastructures, and the need for continuing economic growth.
They must provide sustainable access to education, health care, energy
and utilities, and transportation. Security is an important requirement for a stable, resilient, productive community.
Cisco's vision is one of Smart+Connected
Communities. Smart cities rely on a safe, highly secure, and lawful
environment as the cradle for economic development. Smart cities are using
security systems and the command center technologies, such as collaboration
systems and video, to conduct citywide operations. These range from public
transportation to street maintenance and sanitation, not to mention public
works. Operation centers that used to be a single room with many seats
and screens are now becoming virtual, and their interfaces range from
large video walls to smartphones. With IP-based communications, multi-agency
collaboration is more flexible and more timely. Such collaboration means
better information, better city services - a smarter city at work - and
SecurityStockWatch.com: Could you give any examples
of Smart+Connected Safety and Security solutions and how they can help
communities and urban areas?
Faiyaz Shahpurwala: Perhaps the best way to show the
benefits of Smart+Connected
Safety and Security solutions is to show that costs are reduced by
having a safe, secure smart city. It is important to understand the impact
of crime on an economy, be it a developing economy or one in the developed
world. That impact can be very significant, ranging from 5 to 15 percent
of GDP in some cases.
A safe and secure city is one where crimes are prevented before they
occur or where they're detected quickly and a well-coordinated response
is put in place. These cities attract citizens and businesses that lead
to sustainability and prosperity.
The Cisco Smart+Connected Safety and Security solutions are built on
a platform that allows law enforcement agencies to quickly detect incidents,
develop automated operating procedures, and easily collaborate with other
agencies within government and enterprises to coordinate activities.
SecurityStockWatch.com: Safety and security are of
course primary concerns, but security management platforms seem to be
used for other things these days. You mentioned transportation earlier,
and I know that traffic cams are becoming widespread. What role does Cisco
play in this area?
Faiyaz Shahpurwala: Yes, networked surveillance with
an open platform and an open network extends well beyond fighting crime.
In Cisco Smart+Connected
Transportation systems, IP-based video surveillance is useful for
live streaming. These are essentially intelligent traffic systems that
use the network as a platform and related analytics for studying prevailing
traffic patterns and subsequently use the data for traffic optimization
and management. As a result, drivers can change their routes and reduce
From roads to railways to airports, transportation is the heart of any
community. And transportation services need to be smart, safe and energy-efficient.
They can do that by using the network as the platform to set up real-time
collaboration. IP-based networked solutions integrate workplaces, residential
buildings, travel service providers, airlines, and hotels onto a single
platform to increase sustainability and productivity.
The cost of congestion varies somewhat for large cities in the world.
To give you an idea, both Los Angeles and New York City saw studies showing
an annual impact of $10 billion or greater. An economic inhibitor like
this is just as bad, or worse, for a developing economy trying to increase
productivity. In our experience, networked solutions show direct benefits
in densely populated Southeast Asian countries. Networked solutions are
starting to use video analytics on smart city surveillance cameras to
derive vital traffic management data. This data can help optimize traffic
signals and highway ramp metering to get the maximum efficiency from existing
The data is also used by smart cities for long-term planning, and cities
are starting to evaluate dynamic speed limits to minimize congestion as
well. All of this is getting the most out of the existing lane capacities
of roads without compromising road safety. Worldwide we are starting to
see smart cities of all sizes taking steps toward using networks and video
technology in this way.
SecurityStockWatch.com: Smart city technology involves
both security and IT players. What issues are there for integration so
Faiyaz Shahpurwala: The physical security industry is
evolving in a number of ways, and as you say, it's becoming more of a
focus in information technology provider, integrator and support organizations.
We are working to improve this integration with a
medianet-enabled architecture, allowing a physical security device
such as a camera to be more "network aware" while at the same
time making the network more "surveillance aware." As we implement
new capabilities on the network across all cameras - not just Cisco's
- we allow the camera to be installed at a lower cost and in a more error-free
approach, and reduce the burden of configuration and assurance quite a
A medianet-enabled architecture essentially means that devices can be
monitored for failures or networking trouble and that self-healing capabilities
can be based on set policies.
SecurityStockWatch.com: Thank you for taking time to
share your insights, Faiyaz.
Faiyaz Shahpurwala: My pleasure.
Case studies show how reliable and cost-effective a security system can be.
JW Marriott Marquis Miami
luxury hotel transforms the guest experience through Cisco Unified
Computing, combining 12 Cisco technologies for business video,
collaboration and physical safety with the underlying media-optimized
Georgetown County, S.C., uses Cisco's Smart+Connected approach
to provide physical security for multiple agencies, increasing the
return on investment.
Missouri State Highway Patrol
deploys mobile Cisco Emergency Response Vehicles to integrate communications with state
and federal agencies and to provide better services to Missouri residents.